
Frequently asked questions
Answers to the questions we hear most about our markers, packaging and orders.

01How to use Century Ball-Point Markers?
Keep markers upright 90-degree angle while writing. Press ballpoint softly on clean surface for smooth ink flow. Put the cap back on after using the marker.
02How are the markers different from regular markers?
Century's Industrial Markers are industrial grade ball-point markers with thick viscous ink specially developed for industrial marking on fabrics, metals, alloys etc. They remain permanent even with heat & chemical aggressions. Even our valve action paint markers with felt-tip have pigment based ink which remains permanent & fade proof on all surfaces.
03How long can the marker write/work?
The larger ball-point markers contain 60 ml ink (5-6 times the ink of normal markers) & the paint markers contain about 10-12 ml of ink content. The productivity varies from person to person depending on their usage. However, we give 1-year standard warranty on all our markers.
04How do we get maximum output for collapsible tube marker?
For best result squeeze tube from the bottom and flatten it as you go up. You can also use the key provided to fold the tube to get maximum output.
05How do I use the pump markers?
The pump markers work with air pump mechanism where you need to press the valve 3-4 times for ink flow. Once the ink flow stops or reduces, you need to press again gently 1-2 times to start.
06How many colours available?
We stock & supply all standard colours including White, Yellow, Red, Green, Blue, Black, Orange. We also take special requests for other colours like Pink, Violet etc. on made to order basis.
07Do you have different tip sizes?
Yes. We have 4 tip sizes for ball point-markers (Pt 1, Pt 2, Pt 3 & Pt 4). It ranges from 1.2 mm to 4 mm markings. The paint markers come with 2 mm felt-tips.
08Do you do custom labelling & private branding?
Yes. We do private labelling & branding as per the requirement of the customer with specific minimum order quantities.
09What is the lead time for export shipments?
Generally, we maintain inventory level to meet regular orders from customers. For new customised orders, lead time could be 3-4 weeks. We positively deliver the goods as per terms and condition of business, trade and commerce. We maintain our production lines of all products above the requisite level which ensures our valuable customers timely delivery of their confirmed order.
10What shall be done in case of ink coming out of the nozzle/tip?
Leakage may occur due to misuse / due to balls coming out. In such case it can be rectified at your own end by just replacing the new replacement head that is available free. However, in case of any manufacturing defects from our side, markers shall be replaced for free.
11What are the various packaging available?
There are various packs available to suit all needs & requirements. Please check the packaging details on our Packaging Info page.
View packaging details12How do I find a distributor in my region or country?
We have agents all over the globe including India, Europe, South America, UAE and Africa. You can email us your region and country and we shall connect you with the agent for the region/country.
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